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One scan · one tap · heard

Hear what your customers really mean

A QR code on the table. One tap for your customer — in English, සිංහල or தமிழ், with a voice note if they have more to say. Every answer lands in your dashboard before they’re out the door.

14 days free on any plan · no card required

Table QR · just now

“Loved the facial — but I waited twenty minutes past my booking time.”

😐 OkayColombo 03

Recovery alert · automatic

That answer just emailed your duty manager — while the guest is still paying. A sincere sorry now beats a one-star review later.

unhappy → alert · happy → review request

This month

1,284↑ 23%

answers across 4 branches

SalonsSPASRestaurantsCAFÉSHotelsCLINICSBarbershopsSalonsSPASRestaurantsCAFÉSHotelsCLINICSBarbershops
How it works

Three steps.
Zero spreadsheets.

  1. 1

    Put a QR where they are

    Tables, counters, mirrors, receipts. One scan opens your survey — no app, no login, nothing to type first.

  2. 2

    They answer in one tap

    Faces or Yes/No, in English, සිංහල or தமிழ். A voice note if they have more to say — with a transcript for you.

  3. 3

    You act while it matters

    An unhappy answer emails your manager on the spot. A happy one gets asked for a Google review.

QR codes · live

Front counter

1,204

Table QRs

986

Mirror stations

412

Receipts

268

Every code belongs to a branch, so you always know where an answer came from.

Answers · this minute

Loved the head massage — honestly the best part of the visit.

😊 HappyEnglish

සේවය ටිකක් ප්‍රමාද වුණා, ඒත් කාර්ය මණ්ඩලය හරිම සුහදයි.

😐 Okayසිංහල

“The waiting area gets really warm in the afternoons…”

🎙 Voice note · 0:42Transcript ready

After the answer · automatic

Every answer triggers the right move

  1. 1

    Unhappy at Kandy → recovery alert emailed to the manager

  2. 2

    Happy at Colombo 03 → Google review request sent

  3. 3

    Everything, filed by branch → into your PDF report and CSV export

What you get

Bad visits get rescued. Good ones get reviews.

Every answer, filed

Happy72%
Okay19%
Unhappy9%

Faces or Yes/No — one tap files every answer, so the numbers are live all week, not once a survey season.

Three languages, one survey

Englishසිංහලதமிழ்🎙 Voice noteFaces or Yes / NoNo app needed

Customers answer in the language they think in. Voice notes arrive with a transcript you can read in seconds.

The save · automatic

“My colour came out darker than what we agreed on.”

Recovery alert emailed to your Colombo 03 manager — while she’s still in the chair. Happy answers get a review request instead.

Google, Facebook, TripAdvisor or your own link — you choose where happy customers are sent.

The dashboard

Every branch, in one glance

app.customers.beauty / dashboardLIVE

Answers this month

1,284

Happy answers

86%

Awaiting recovery

3

Review requests sent

214

Happy answers · 30 days

By branch

  • Colombo 0392% happy
  • Kandy84% happy
  • Galle71% happy
  • Negombo64% happy

Latest save

Kandy’s duty manager got the wait-time alert while the guest was still at the counter. That’s the window where an apology still works.

Pricing

Every plan is the whole product

No feature is locked to a bigger tier. Plans differ on capacity — branches, QR codes, staff logins, responses — and nothing else.

Boutique

For a single salon getting started with customer feedback.

$29/mo

or yearly with 2 months free

  • 1 branch
  • 10 QR codes
  • 3 staff logins
  • 150 responses / monthsoft
Start free trial

Maison

For established houses that live on customer experience, at scale.

$299/mo

or yearly with 2 months free

  • Unlimited branches
  • Unlimited QR codes
  • Unlimited staff logins
  • 5,000 responses / monthsoft
Start free trial

14 days free on any plan · no card required · start without picking a plan and decide during the trial

Included in every plan

  • English, සිංහල and தமிழ் in one survey
  • Voice notes with a transcript
  • Recovery alert on an unhappy answer
  • Review request on a happy one — Google, Facebook, TripAdvisor or your link
  • PDF reports and CSV export
  • Staff logins with roles, scoped per branch
  • Your logo and accent colour on the survey
  • Cancel yourself in Settings · Billing — access runs to period end

Capacity, compared

DimensionBoutiqueStudioMaisonAt the limit
Branches15Unlimitedstops — upgrade to add more
QR codes10UnlimitedUnlimitedstops — upgrade to add more
Staff logins3UnlimitedUnlimitedstops — upgrade to add more
Responses / month1501,5005,000feedback keeps landing; you see a meter and an upgrade prompt

Branches, QR codes and staff logins are hard ceilings. Responses per month is deliberately soft: going over never loses a single piece of feedback.

Bigger than Maison?

Billing on your terms

  • Chains past the top tier
  • LKR invoicing
  • Signed agreements & your own terms
  • Same product — only the billing differs
Talk to us

A person quotes it · no self-serve checkout

Your customers are talking.
Start hearing them.

14 days free on any plan, no card required. We email you a link, and your account exists the moment you click it.