Hear what your customers really mean
Collect feedback from every channel: forms, reviews, chats, receipts. Then let AI turn thousands of voices into the three things worth fixing this week.
No card · 4-minute setup · 14-day trial
“Checkout was lovely, but is the serum fragrance-free? Couldn’t find it anywhere.”
AI reading · live
412 customers asked about ingredients this month. Add them to product pages → −18% support tickets.
This week’s pulse
4,128↑ 23%
pieces of feedback, sorted by AI
Three steps.
Zero spreadsheets.
- 1
Collect everywhere
QR cards, email surveys, in-app widgets, review imports. One inbox for every voice.
- 2
AI reads every word
Sentiment, themes and urgency, tagged in seconds, in 40+ languages, no rules to write.
- 3
Act on what matters
A weekly brief with the three highest-impact fixes, routed to the right teammate.
Channels · live
QR at counter
1,204
Email survey
986
In-app widget
1,510
Review imports
428
Every channel lands in one stream: deduplicated, translated, timestamped.
AI tagging · this minute
“Delivery took 9 days and no one replied to my email.”
“The rose balm is perfection. Wish it came in a bigger size!”
“¡El empaque es hermoso! Pero la crema llegó derretida.”
Monday brief · auto-sent
Fix these three things this week
- 1
Add ingredient lists to product pages → est. −18% tickets
- 2
Switch EU carrier. 9-day deliveries drove 61% of anger → routed to Ops
- 3
Launch the bigger rose balm: 230 requests and counting → routed to Product
It doesn’t just count stars. It understands.
Sentiment, weighted
Weighted by customer value, so a churning VIP counts louder than a drive-by rating.
Themes, discovered
No tag taxonomy to maintain. Themes emerge from the words customers actually use.
Ask anything
“What do first-time buyers complain about most?”
Unclear shade matching appears in 31% of first-order feedback. Repeat buyers never mention it. A shade-finder quiz would hit hardest.
Plain-language answers with receipts. Every claim links back to raw feedback.
Monday morning, in one glance
Feedback this week
4,128
Avg. sentiment
+0.62
Urgent, unresolved
7
Fixes shipped
12
Sentiment · 30 days
Theme movement
- shipping↑ 34%
- ingredients↑ 12%
- packaging↓ 21%
- checkout↓ 8%
AI note
Shipping anger is concentrated in the EU: 61% names one carrier. Everything else is up. Nice week.
Honest prices, no per-seat games
Boutique
For one shop finding its voice
$29/mo
- 150 feedback items / month
- 2 collection channels
- AI sentiment & themes
- Weekly email brief
Studio
For teams acting on feedback weekly
$89/mo
- 1,500 feedback items / month
- Up to 5 branches
- Unlimited channels & teammates
- Ask-anything AI + Monday brief
- Slack & helpdesk routing
- 40+ languages
Maison
For brands at serious volume
$299/mo
- 5,000 feedback items / month
- Unlimited branches
- Everything in Studio
- Quarterly insights review
- Priority support
Enterprise
Unlimited, on your terms
- Unlimited feedback & channels
- Custom AI models on your taxonomy
- SSO, audit log, DPA & SLA
- Dedicated success partner
Custom pricing · annual billing
Your customers are talking.
Start hearing them.
Free for 14 days. Your first AI brief lands the very first Monday.